TERMS AND CONDITIONS OF ONLINE SALE LANGPOL.EDU.PL
The courses and services offered on the website www.langpol.edu.pl are sold via LANGPOL.EDU.PL Sp. z o. o . with its seat in Warsaw, ul. Mokotowska 15A / 1B NIP: 7011088054, Regon: 522043844, KRS: 0000971625 XII Commercial Division of the National Court Register in Warsaw, hereinafter referred to as the Seller or the School.
You can contact the Seller by writing to the following e-mail address: info@langpol.edu.pl or by phone: +48 534 805 206, +48 22 308 05 26.
§1 BASIC TERMS
Explanation of basic concepts:
Seller / School - LANGPOL.EDU.PL Sp. z o. o. with its seat in Warsaw, ul. Mokotowska 15A / 1B NIP: 7011088054, Regon: 522043844, KRS: 0000971625 XII Commercial Division of the National Court Register in Warsaw
Working days - days of the week from Monday to Friday, excluding non-working days;
Proof of payment - invoice or receipt issued in accordance with the Tax Act
from goods and services of March 11, 2004 or based on other legal provisions;Delivery - means delivery of the Product to the Customer by the Seller;
Customer / Student - an entity that plans to purchase or purchases the product (s), tj. a natural person with full legal capacity, and in cases provided for by generally applicable regulations also a natural person with limited legal capacity, a legal person, and an organizational unit without legal personality, which the law grants legal capacity - which has concluded or intends to conclude an Agreement with the Seller , also called the User;
Consumer - a natural person who makes a purchase for purposes that are not directly related to their business / professional activity;
Entrepreneur - a natural person, legal person and organizational unit that is not a legal person, the separate law of which grants legal capacity, performing on its own behalf an economic activity that uses the Store;
Entrepreneur with the rights of a consumer - a natural person concluding a contract directly related to his business activity, when the content of this contract shows that this contract does not have a professional nature for him, resulting in particular from the subject of his business activity, made available on the basis of the provisions on Central Register and Information on Economic Activity;
Course - a service offered on-site or online by the Seller, sold online at www.langpol.edu.pl, intended for sale; Courses are sold for a fee, unless otherwise indicated;
Electronic product - digital content that the Customer receives as part of the purchase, which takes the form of an electronic file. The file format depends on the content of the material (e.g. e-book, other materials in the form of pdf, audio / video);
Regulations - these Regulations of sale specifying the rules for using the Store, placing orders and the rules for the execution of orders by the Seller;
Store / website - the website where the sale of products is conducted by the Seller;
Durable medium - a material or tool for storing information that allows access to this information in the future (for the time necessary to achieve the purposes of this information) and allows the stored information to be restored unchanged;
Agreement - an agreement concluded between the Seller and the Customer;
Service - a service provided by the Seller to the Customer.
§2 KEY INFORMATION
The contract for the sale of the selected Course or Product is concluded with the effective payment.
In [KK1] in the case of Services, the information contained on the Seller's website does not constitute an offer of the Seller within the meaning of the Act - Civil Code, but only an invitation to customers to submit offers to conclude a sales contract in the manner described in these Regulations. The contract is concluded upon confirmation by the Seller of the acceptance of the order for execution and payment by the Customer, subject to the payment on delivery, or when the parties agree that the payment date is the day following the conclusion of the Contract. In this case, the Agreement is concluded upon confirmation by the Seller of the acceptance of the order for execution.
The terms of the contract and the terms of cooperation are set out in the Regulations and the product description, as well as individual arrangements (if any).
In the event of a discrepancy between the content of the Regulations and the description of the product,
in particular with regard to the completion date, the product description is binding.
In the event of discrepancies between the content of individual agreements and the Regulations or product description, individual agreements are binding.The prices are gross prices and include all taxes required by law, subject to paragraph 6.
The prices are net prices in a situation where the Seller has clearly indicated that the price is a net price and that VAT should be added to it.
The prices do not include information on delivery costs or other costs that the customer will be obliged to incur and which costs will be informed before placing the order.
§3 RULES FOR PLACING ORDERS
The Customer may use the Store 7 days a week, 24 hours a day.
Payments for the Product / Service / Course can be made by traditional transfer, electronic transfer, payment or credit card, BLIK payment, via PayPal or in cash at the school's premises.
The Seller uses the services of Skrill, Przelewy24 and PayPal to offer online payments.
The customer is obliged to make the payment immediately after placing the order, unless otherwise provided in the description of the product, the method of payment chosen by the customer or the individual arrangements of the parties.
The Seller has the right to cancel the order if the Customer fails to make the payment within 2 business days [KK2] from the date of placing the order or if the Customer completes the order form in a way that prevents its correct implementation despite the Customer's request to complete / correct the data under pain of canceling the order .
In order to purchase products through the Store: [KK3]
select the product (s) you want to buy from the options available on the website by clicking "add to cart";
after selecting the products, the required information should be provided (e.g. customer data, payment method, delivery method);
before accepting the order, read the information about the total price for the selected Products, including delivery and other additional costs resulting from the order;
after reading the information about the order, accept the Regulations and the order, as well as make the payment for the order in accordance with the selected payment method. After placing the order, the Seller will send an order confirmation.
In [KK4] in order to purchase Products in a way other than via the Store, e.g. electronically by e-mail or by message via instant messengers:
select the product (s) you want to buy and read the product description;
after selecting the products, the information required by the Seller should be provided (e.g. customer data, payment method, delivery method);
before accepting the order, read the information about the total price for the selected Products, including delivery and other additional costs resulting from the order;
accept the terms of cooperation presented by the Seller as part of the order, including the Regulations, and make the payment for the order in accordance with the selected method of payment. After placing the order, the Seller will send an order confirmation.
After the conclusion of the Agreement, the Seller also sends the Customer its terms and conditions, unless they were provided before the conclusion of the Agreement. [KK5]
The Seller sends the Customer a Proof of Purchase in an electronic version, to which the Customer agrees.
§4 RULES [KK6] COMPLETION OF ORDERS
Classroom courses / training
If the course is purchased, the Course will start in accordance with the schedule of classes under the conditions set out in the REGULATIONS FOR PROVIDING EDUCATIONAL SERVICES AT LANGPOL.EDU.PL SCHOOL, , unless otherwise indicated in the product description or individual arrangements of the Parties .
The stationary course will be held at the seat of the School or any other place indicated by the School.
In the case of full-time courses, classes are held systematically on certain days of the course, which results from the product description and the schedule of classes.
The condition for participation in the courses and stationary training is effective payment, no later than within 48 hours, unless otherwise specified in the product description or individual arrangements of the Parties.
Online courses / training
In the case of online purchase of the Course, access to the Course will be granted to the Customer immediately after effective payment, no later than within 48 hours, unless otherwise specified in the product description or individual arrangements of the Parties.
The online course will be made available as part of the User Account or will be sent to the e-mail address provided by the Customer, subject to the provisions below.
In the case of courses or other electronic products where the materials, due to their specificity, are not available immediately after purchase, these materials will be made available systematically on certain days of the course or immediately - depending on what is stated in the product description and schedule.
If you purchase a Course that includes access to a Facebook group or to other platforms, as well as live webinars / recordings, the Customer will be granted access to the above-mentioned. places immediately after purchase or within the time limit resulting from the specifics and description of the product (e.g. before the course starts or before the start of the webinar / live recording).
Unless otherwise stated in the product description, access to the Course is limited in time and lasts 12 months from the date [KK7] of the conclusion of the Agreement. _cc781905-5cde-3194-bb3b-136-5dbad5cc19f-136-5dbad5c78_
If the Customer cannot run the provided file or materials, he should contact the Seller.
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Individual courses
In the case of purchasing an individual course, classes will be conducted after prior arrangement by the Customer of the date with the School by e-mail or through the on-line calendar (if it has been made available) - unless otherwise specified in the product description or the Parties' arrangements.
The customer may use the individual course no later than 1 month from the date of purchase. [KK8]
It is possible to change the date of individual classes once. The condition for the change is to cancel the classes at least 48 hours before the planned date. If the classes are not canceled within the prescribed period, they will be considered completed. The date of classes should be changed by e-mail or by phone to the e-mail address or telephone number provided in the Regulations. [KK9]
The school sends the information about the date of classes to the client to the e-mail address provided by the client and / or in the form of a text message, provided that the client has provided a contact telephone number.
One-to-one lessons should be understood as a 45-minute lesson with a 1: 1 teacher [KK10] , unless the product description states otherwise.
Detailed information on the scope of individual classes can be found in the product description or result from the individual arrangements of the Parties.
Services - other [KK11]
Detailed information on the Service can be found in the product description or result from the individual arrangements of the Parties .
The deadline for the implementation of the Service is counted from the date of receipt of the information necessary for the proper performance of the Service from the Customer, unless otherwise stated in the product description or individual arrangements of the Parties.
§5 WITHDRAWAL FROM THE CONTRACT
A customer who is a Consumer or an Entrepreneur acting on consumer rights has the right to withdraw from the contract within 14 days from the date of the contract / product delivery - depending on what happened later, subject to paragraph 2. In order to exercise the right to withdraw from the contract, the Customer should inform the Seller about it, e.g. by sending an e-mail or a letter to the address indicated in the Regulations. More information about the right of withdrawal can be found in Annex 1 to the Regulations.
The customer referred to in paragraph 1 there is no right to withdraw from the contract in which:
the subject of the service is a non-prefabricated item, manufactured according to the customer's specification or serving to satisfy his individual needs;
the subject of the service is an item that deteriorates quickly or has a short shelf-life;
the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the packaging has been opened after delivery;
the subject of the service are sound or visual recordings or computer software delivered in a sealed package, if the package has been opened after delivery;
the subject of the service is the delivery of newspapers, periodicals or magazines, with the exception of subscription contracts;
digital content is delivered not saved on a tangible medium, if the performance began with the Consumer's express consent before the deadline to withdraw from the contract and after informing the Seller about the loss of the right to withdraw from the contract;
The Seller has fully performed the service with the express consent of the Customer, who was previously informed that he will lose the right to withdraw from the contract after the Seller has fulfilled the service;
the conclusion took place through a public auction.
The customer referred to in paragraph 1 is responsible for reducing the value of the Product in connection with its use in a way that goes beyond what is necessary to establish the nature, characteristics and functionality of the Product.
§6 RULES FOR CLAIMING bb3b-136bad5cf58d_bb3b8b-136bad5cf58d_bb3b8b- 136bad5cf58d_bb3b8b-136bad5cf58d_bb3b8b-136bad5cf58d_bb3b8b-136bad5cf58d_
The provisions of the Civil Code shall apply to the responsibility for the quality of the Products and for the proper performance of the Services.
The Seller is liable to the Customer, who is a Consumer and Entrepreneur on consumer rights, for the non-compliance of the Products with the Agreement. The Seller is liable to the Customer under the warranty for defects if the Product has a physical or legal defect.
The customer may submit complaints regarding the purchased Products. For this purpose, the Customer may use the complaint form attached to these Regulations.
The complaint should be sent to the Seller's address indicated in the Regulations (correspondence or e-mail address).
The complaint should contain data enabling the Customer's identification, the subject of the complaint and requests related to the complaint. In the event of receiving an incomplete complaint that prevents its consideration, the Seller will call the Customer to complete it under the pain of leaving the complaint unrecognized.
In the event that the Customer who is a Consumer or an Entrepreneur acting on the rights of a consumer, reported a request to replace the item or remove the defect, or a declaration of price reduction, The seller shall immediately, but not later than within 14 days, consider the complaint. In other cases, the Seller considers complaints within the time limit provided for in the provisions of the Act - Civil Code and the Act on consumer rights. The answer will be sent to the Customer's e-mail address or otherwise indicated by the Customer.
The costs related to the complaint submitted by the Customer who is a Consumer or an Entrepreneur acting on the basis of consumer rights shall be borne by the Seller.
In addition to the rights resulting from the warranty, some Products may be covered by the warranty. In this case, information on the warranty will be specified, inter alia, in the product description or in a separate document.
§7 TECHNICAL CONDITIONS
The customer may use the Store in accordance with the Regulations and applicable regulations.
The Seller declares that the public nature of the Internet and the use of electronic services may involve the risk of obtaining and modifying customer data by unauthorized persons, therefore customers should use appropriate technical measures to minimize the above-mentioned risks. In particular, they should use anti-virus programs and programs protecting the identity of Internet users. The Seller never asks the Customer to provide him with the Password in any form.
In order to use the Store or place an order, it is necessary for the Customer to have:
the current version of the web browser supported by the manufacturer with Internet access (e.g. Opera, Mozilla Firefox, Google Chrome);
an active e-mail account.
In order to use the Products, it is necessary for the Customer to have:
the current version of the web browser supported by the manufacturer with Internet access (e.g. Opera, Mozilla Firefox, Google Chrome);
an active e-mail account;
the current tool / program that supports electronic files in the format indicated in the product description (e.g. in * .zip, * .pdf, * .mobi, * .pub, * .doc, * .docx, * .xsl);
accounts on the Facebook social platform in the event that the product description shows that the subject of the contract is, among others access to a dedicated Facebook group. [KK12]
If to use the Store or Products it will be necessary to meet additional technical requirements, the Customer will be informed about it before using the Store or before placing an order for the Product.
§8 COPYRIGHT AND LICENSES
All materials provided by the Seller, including Electronic Products and Services, texts, photos, graphics, multimedia and trademarks, are a work within the meaning of the Act of February 4, 1994 on copyright and related rights, subject to legal protection.
Copyright to the above-mentioned the materials are at the disposal of the Seller or another entity from which the Seller has obtained the appropriate license. The materials may also be used by the Seller based on a different legal basis.
All materials provided by the Seller may be used only by the Customer for their own use, unless otherwise stated in the product description or the Parties' arrangements. It is not authorized to further distribute, share, download and download materials in any way beyond the scope of permitted use.
The Seller grants the Customer a non-exclusive license, without the right to sub-license and without territorial restrictions. Time limits result from the product description or these Regulations. The fee for granting the license was included in the price.
The customer has the right to use the materials in the following fields of use:
in terms of recording the work and printing - digital recording on the User Account or otherwise permitted by the Seller; a printout can be made for the own needs of using the materials;
modification of the work for your own needs in the scope resulting from the tips, video instructions / instructions, comments.
In the event of a breach of the prohibition referred to in this paragraph, including copyright infringement, the Seller has the right to demand compensation and redress from the Customer. The customer in the above-mentioned to the extent may be liable to civil or criminal liability.
The Seller has the right to periodically update the Products, including in particular electronic Products.
§9 USER ACCOUNT [KK13]
The Seller creates a User Account for the Customer, i.e. an individual panel launched for the Customer by the Seller in order to use the Seller's Products after the Customer registers and concludes a free contract for the creation and maintenance of a User Account, hereinafter referred to as an Account. The contract for creating and maintaining a User Account is concluded for an indefinite period.
The Customer may not make the User Account available to third parties or have several User Accounts.
Creating a User Account is necessary to access the User Account, place an order and access the Product, provided that the Product is made available on the User Account. [KK14]
The seller [KK15] sends to the e-mail address provided by the customer information about
User Accounts. The Customer sets an individual password for the Account. The Customer is also obliged to set an individual password if, for the purposes of registering the User Account, the password is generated automatically by the system. After registering the Account, the Customer should immediately set a new password.The Customer may submit a request to delete the Seller's User Account by e-mail or otherwise accepted for communication with the Seller with a 14-day notice period without giving a reason.
Removal of the User Account may result in the loss of access to the Products made available under the User Account.
The Seller may terminate the contract for the creation and maintenance of a User Account:
for important reasons with a 14-day notice period (applies to a Customer who is a Consumer or Entrepreneur with consumer rights); an important reason should be understood in particular as the breach by the Customer of the provisions of the Regulations or legal provisions, as well as the Customer's taking actions contrary to morality;
immediately without giving a reason (applies to a Customer who is not a Consumer or an Entrepreneur with consumer rights).
§10 DETAILED PROVISIONS CONCERNING ENTREPRENEURS
The provisions set out in this paragraph apply to the Entrepreneur who is not an Entrepreneur with the rights of a consumer.
The competent court to settle any disputes arising between the Seller and the Entrepreneur who is not an Entrepreneur on the rights of a consumer is the court having jurisdiction over the seat of the Seller.
An entrepreneur who is not an entrepreneur with the rights of a consumer is obliged to inspect the parcel upon receipt. In the event of noticing defects and damage - the Entrepreneur is obliged to prepare a report upon receipt . In the event of failure to comply with the above-mentioned formalities, the Seller is not responsible for defects and damage to the Product arising from the moment it is accepted by the Supplier until it is released to the Entrepreneur and for delay in transporting the shipment.
The Parties exclude the Seller's liability under the warranty for physical and legal defects of things in relation to the Entrepreneur who is not an Entrepreneur with consumer rights.
The Seller has the right to terminate the contract with an Entrepreneur who is not an Entrepreneur with the rights of a consumer with immediate effect. For this purpose, the Seller sends the Entrepreneur a declaration regarding the termination of the contract to the e-mail address or correspondence address. The entrepreneur waives any claims in this regard.
The Seller is not responsible for lost profits in relation to the Entrepreneur who is not an Entrepreneur with consumer rights.
§11 FINAL PROVISIONS
During the period of force majeure, the parties to the contract will be released from any liability for non-performance or improper performance, if only the circumstances of force majeure constitute an obstacle to the performance of the contract. The above also applies in the period immediately preceding or immediately following the occurrence of force majeure, provided that the effect of force majeure constitutes an obstacle to the performance of the contract only in the indicated period.
Force majeure should be understood as an accident of an accidental or natural nature, completely independent of the will and actions of the Parties, which could not be foreseen and prevented, in particular such events as: flood, burglary, war, act of terror, introduction of the state of exceptional. _cc781905-5cde-3194-bb3b-136dbad5cf58
In a situation where the Customer is from outside the Seller's country, he should inform the Seller about this , indicating his place of residence / seat so that the tax can be settled in accordance with the applicable regulations.
As part of the use of the Products, it is forbidden to provide unlawful information or act in a manner that is against the law, decency or violates the personal rights of third parties.
Amicable settlement of disputes and consideration of complaints. The consumer may turn to:
a permanent amicable consumer court with a request to resolve a dispute arising from the concluded contract;
provincial inspector of the Trade Inspection with a request to initiate mediation proceedings regarding the amicable settlement of the dispute between the Customer and the Seller;
a poviat (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection in order to obtain assistance in the matter of a contract;
or has the right to use the ODR platform. The platform is used to settle disputes between consumers and entrepreneurs http://ec.europa.eu/consumers/odr .
The Seller reserves the right to introduce changes to the Regulations for important reasons, in particular due to changes in the law to the extent that these changes require the Seller to also change the content of these Regulations, in particular changes to the provisions of the Civil Code, the Act on consumer rights, the Act on the provision of electronic services, as well as under applicable decisions of the Office of Competition and Consumer Protection, PUODO or court judgments to the extent corresponding to the issued decisions / judgments and in the event of a significant change in business factors, if there is a cause-effect relationship between the above-mentioned a change and a change in the costs of providing services by the Seller. For contracts concluded before the entry into force of the new Regulations, the version of the Regulations in force on the date of the Agreement by the Customer shall apply.
The applicable law is Polish law, subject to paragraph 10.
The competent court is the Polish court, subject to para. 10.
In the case of a Customer who is a consumer, the provisions of the Regulations do not deprive the consumer of the protection granted by the law of the country of his habitual residence, which cannot be excluded under the contract. If the regulations in force in the consumer's country are more favorable to him, and these regulations cannot be excluded by agreement, they will be applied in the agreement concluded between the Customer and the Seller.
The rules for the processing of personal data are regulated in the Privacy Policy [KK16] . [KK17]
Annex 1 to the Regulations
NOTICE ON WITHDRAWAL FROM THE CONTRACT
You can withdraw from the contract within 14 days without giving any reason. The deadline to withdraw from the contract is counted from the date of conclusion of the contract or from the date of delivery of the Product - whichever is later.
To exercise the right of withdrawal, you must inform us of your decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or e-mail). _cc781905-5cde-3194-bb3b-136_bad5c19cc-136_bad5c19cc-136_bad5c19cc-136_5bad5c78_ bb3b-136bad5cf58d_
Our contact details: LANGPOL.EDU.PL Sp. z o. o . with its seat in Warsaw, ul. Mokotowska 15A / 1B NIP: 7011088054, Regon: 522043844, KRS: 0000971625 XII Commercial Division of the National Court Register in Warsaw, hereinafter referred to as the Seller.
You can contact the Seller by writing to the following e-mail address: info@langpol.edu.pl or by phone: +48 534 805 206, +48 22 308 05 26.
You can use the model withdrawal form, but it is not obligatory. To meet the deadline to withdraw from the contract, it is enough for you to send information regarding the exercise of your right to withdraw from the contract before the deadline to withdraw from the contract.
Consequences of withdrawal from the contract
In the event of withdrawal from this contract, we will refund all payments received from you, including the costs of delivering the Product (except for additional costs resulting from the method of delivery chosen by you other than the cheapest standard delivery method offered by us), immediately, and in any case no later than 14 days from the date on which we were informed about your decision to exercise the right to withdraw from this contract. We will refund the payment using the same payment methods that you used in the original transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of this reimbursement. We may withhold the reimbursement until receipt of the Product or until proof of its return is provided, whichever occurs first.
They will be [KK18] you had to bear the direct costs of returning the goods, unless otherwise specified in the Product description and individual arrangements of the Parties.
If you have requested the commencement of the provision of services before the deadline to withdraw from the contract, you will pay us an amount proportional to the scope of services provided up to the time in which you informed us of your withdrawal from this contract.
Appendix No. 2
TEMPLATE FORM OF WITHDRAWAL FROM THE CONTRACT
(this form should be completed and returned only if you wish to withdraw from the contract)
I withdraw from the contract of * ... regarding * / consisting of * ..... de _cc7819d_de -3194-bb3b-136bad5cf58d_
Name and surname, address of the Customer * ... Signature * ... (if sent in paper version)
Date ____________________
* refill
The model withdrawal form can also be downloaded here